March 29-31, 2017, Health Center Partners, San Diego, California. Intensive Communication Skills June 16-18, Brown University, Providence, Rhode Island. Learn how to become an even better. The Empathy Effect bibliography available. A Steeper Climb toward Civility. Institute for Healthcare Communication 2017.

How communicators can beat the content crunch. Earn recognition for your social media expertise. 6 ways hospitals can make a lasting impression on social media. 3 ways to quell bad news. 5 tips for successful pitching. A eulogy for the press release. Best practices for good health. A few simple habits have a huge impact on wellness and preventing the spread of germs. 30 jobs in the PR and marketing world. 10 must-know factors for measuring internal communications.

Teach Back as an Effective Patient Education Tool. By Edward Leigh, MA. A patient tells you they understand everything you said about their treatment plan. You feel good about this patient visit and are ready to close the meeting.

Helping Providers with Patients who are Deaf, DeafBlind and Hard of Hearing. This online training is focused on communication access in healthcare settings. This video is a brief opportunity for you to experience the importance of effective communication. How did you do in understanding the first part of the video when there was no captions? Did you have some mistaken assumptions about what she was talking about? Did you think she was sick to her stomach? .

The 7 deadly sins of Instagram. For your patients considering surgery, knowledge is power. What your workspace says about your PR personality. How to make pesky, inaccurate information on the Internet go away. 3 ways to make your health care website more patient-friendly.